Refund Policy

At MEQORINEXIA, we are committed to providing excellent products and services to our customers. If for any reason you are not satisfied with your purchase, we offer a straightforward refund policy as outlined below.

Eligibility for a Refund

To be eligible for a refund, you must meet the following criteria:

• The request for a refund must be made within 30 days of the purchase date.
• The product must be unused and in the same condition that you received it.
• Proof of purchase is required in the form of a receipt or order number.

Non-Refundable Items

Some items are exempt from being returned and refunded:

• Gift cards
• Downloadable software products
• Some health and personal care items

Process for Refunds

To initiate a refund, please follow these steps:

• Contact our customer service team at [email protected] with your order details.
• Our team will review your request and respond within 3-5 business days.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.

Late or Missing Refunds

If you have not received a refund yet, please consider the following steps:

• Check your bank account again.
• Contact your credit card company, as it may take some time before your refund is officially posted.
• If you’ve done all of this and you still have not received your refund, please contact us at [email protected].